NerBot is capable of providing service information related to the Colosseum and other PArCO locations and can handle over a hundred possible scenarios, providing answers to questions such as: "Tell me something about the history of the Colosseum"; "What ticket do you recommend buying"; "Should I visit the Colosseum with my disabled parents" or "Can you eat inside the Imperial Forums?".
The avatar that effectively interacts with users via chat is a noble, extremely noble interlocutor. It is none other than Emperor Lucius Domitius Ahenobarbus, known to most as Nero. Hence the choice of Nero as the avatar for the new digital assistant - NeroBot.
In ten months NeroBot has been used by over 60.000 users, with an average engagement time of three minutes and 16 seconds.
