Algho is a No-Code Conversational AI platform (recommended by Gartner), through which advanced Virtual Assistants can be created. These assistants can take on the appearance and voice of a real person and establish an empathic relationship with customers. Organizations using our solutions are reporting increased user satisfaction (and consequently higher loyalty): +60% engagement in just a few months.
Algho Virtual Assistants understand the customer's emotional state and respond accordingly. They assist customers in finding products based on preferences, guide them through complex web and e-commerce site navigation as if they were an employee assisting in a store, and respond using industry-specific language learned directly from company documents in a controlled and secure manner, being a GDPR compliant and privacy by design solution.
These virtual assistants are based on proprietary NLP (Natural Language Processing) technologies, fine-tuned Large Language Models capable of fulfilling specific tasks and requests, integrations with any third-party system, and full omnichannel capabilities.
With Algho, user interaction is elevated to a higher level, making it more human-like thanks to Digital Humans who consider verbal, paraverbal, and emotional factors (Emotion Analysis, Audio Signal Processing, Computer Vision) to generate behavioral responses, using advanced technologies such as NLG, Emotion Recognition, and Full Body Generation.
